As many times as you want, we never want you to have toys that aren’t being played with.
You can only have one active order, return, or swap at a time. You won't be able to place another order or return until we've received your return and/or your previous order is complete. Orders are marked as complete after 3 days, this allows for time your order to be dispatched and received.
Our delivery booster gives you unlimited swaps and returns for £6 a month, without it each delivery or return is £3.49 (your first delivery is free!).
